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Mobile App Getting Started - Comprehensive guide to user onboarding.

STEPS:

User Onboarding:

As a user on the WellnessWits platform you can get started by an invitation link from your provider; or by downloading the app on the Google Play Store or App store

First-Time User Invited by Provider:

  • Receive an invitation from the provider to join WellnessWits.

  • This link will direct you to the Google Play Store or the App Store

  • Download the app to get started.

First-Time User (Downloaded the app):

  • Download the application for the Google Play Store or App Store


To proceed;

Once you have successfully downloaded the application, click on Open

  1. You would be taken through introductory slides of what WellnessWits is about. Click on the bottom arrow button to proceed.

2. Click on the sign-up button to set up your WellnessWits account.


Signup Process:

  • Click on the sign-up button to begin

  • Please input your username or email address and password (to proceed with the sign-up process.) Fill in the necessary information for the sign-up process.

  • When you have inputted these details, click on the Sign-Up button to complete your account creation process

  • Click on the check box to agree to our services terms and privacy policy

  • Next, the Verification phase: You need to Verify the account through email or SMS.


EMAIL VERIFICATION :

  • If you prefer to verify your account via email click on the Email Verification button to begin.

  • Type in your email address and once you are done, click on the send email button

  • A verification link will be sent directly to the email you inputted; open your mailbox to proceed with the instructional steps

  • If you do not receive this in your direct mailbox, please check your spam box.

SMS VERIFICATION :

  • If you prefer to verify your account via SMS click on the SMS Verification button to begin.


  • Input phone number for verification.

  • Input the OTP code sent to your phone number for verification.


  • Once you are done, click on the Continue button


Existing User (Sign-In Continuation):

  • After successfully signing in, navigate within the WellnessWits ecosystem.

New User (Sign-Up Continuation):

The next step after successful user login/signup is to;

  • Provide demographic information (Name, Gender, Country, etc.).

  • Fill in accurate demographic details and your profile will be successfully saved.

WellnessWits Assessment:

Lastly, to complete your profile, you are to answer the WellnessWits Health Assessment questions; To complete these, follow the guide below to help you :

  • Answer WellnessWits assessment questions prompted by the system.

  • Ensure all assessment questions are answered completely. If any are missed, an error message will appear.

  • View your WellnessWits assessment score.

  • Your experience on the application would be tailored based on your WellnessWits score


You are successfully onboarded to the platform Navigation Within WellnessWits Score.


Sign-In (Login) Process :

Click on the sign-up button to set up your WellnessWits account.

Signup Process:

  • Click on the login button if you have your WellnessWits account set up already.

  • Please input your username or email address and password (to proceed with the sign-in process.)

  • When you have inputted these details, click on the Sign-In button to complete the log process

  • Authentication and verification are done and now you are logged into the WellnessWits ecosystem.

  • If unsuccessful, an error message is displayed; If you have forgotten your password, click on the Forgot password? link. Scroll down to the Forgot password subtopic to learn more about this.



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